Privacy Policy

Effective Date: July 20, 2026

Chispa Mountain Ranch (“Chispa Ranch,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information collected through https://chisparanch.com (the “Website”).

This Privacy Policy applies only to information collected through the Website and our subsequent handling of that information for the purposes described below. It does not govern information collected through unrelated offline activities, employment processes, or other websites.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide through the Website’s contact and quote-request forms.

The Contact Us form may collect:

Name
Email address
Telephone number
Message content

The Website does not currently accept file uploads, employment applications, online payments, account registrations, or newsletter subscriptions.

Information Collected Automatically

When you visit the Website, our hosting, content-delivery, security, and server systems may automatically process limited technical information, such as:

Internet Protocol address
Browser and device type
Operating system
Requested pages and resources
Date and time of access
Referring page or website
Network and security events
Information used to detect malicious activity, spam, or unauthorized access

This information may be recorded in server, firewall, content-delivery, or security logs. It is used to operate, secure, and troubleshoot the Website and is not used by us for behavioral advertising.

Although Internet Protocol addresses may be processed by the Website’s hosting and security systems, we have configured our Website forms not to store a submitter’s Internet Protocol address with the corresponding form entry.

Cookies and Similar Technologies

The Website does not currently use analytics cookies, advertising cookies, remarketing pixels, session-replay tools, or behavioral advertising technologies.

The Website and its service providers may use cookies or similar technologies that are strictly necessary to operate, secure, administer, or maintain the Website. For example, necessary technologies may be used to support security functionality, prevent spam, maintain administrative sessions, or deliver Website content.

2. How We Use Personal Information

We may use personal information collected through the Website to:

Respond to questions, requests, and other communications
Review and respond to requests for quotes
Communicate about a potential relationship
Establish and manage a customer relationship when an inquiry results in business
Send form-submission confirmations
Maintain appropriate customer and correspondence records
Protect the Website and our systems against spam, fraud, malicious activity, and unauthorized access
Diagnose technical problems and maintain Website functionality
Comply with applicable legal, regulatory, contractual, tax, insurance, or recordkeeping obligations
Establish, exercise, or defend legal claims
Enforce applicable agreements and protect our rights, property, personnel, customers, and others

We do not use Website form submissions to subscribe individuals to marketing lists, send promotional messages, or conduct targeted advertising.

3. How We Disclose Personal Information

We may disclose personal information to service providers that perform services on our behalf, including providers of:

Website hosting and content delivery
Website security, firewall, malware scanning, and monitoring
Website backup and restoration
Website maintenance and administration
Email hosting and email delivery
Customer relationship management services, when an inquiry results in a customer or prospective-customer relationship
Technical and information-technology support

These providers may process personal information only as reasonably necessary to provide their services, maintain their systems, protect against security threats, comply with law, or perform related operational functions.

We may also disclose personal information:

In response to a subpoena, court order, warrant, regulatory request, or other valid legal process
When required or permitted by applicable law
To investigate suspected fraud, security incidents, or unlawful conduct
To protect the rights, property, safety, or security of Chispa Ranch, our personnel, our customers, or others
To establish, exercise, or defend legal claims

We do not rent personal information or provide contact lists to unrelated parties.

4. No Sale or Targeted Advertising

We do not sell personal information for money or other valuable consideration.

We do not share personal information for cross-context behavioral advertising or use personal information collected through the Website for targeted advertising, profiling, or automated decision-making that produces legal or similarly significant effects.

Because we do not engage in these activities, the Website does not currently provide a separate “Do Not Sell or Share My Personal Information” mechanism.

5. Retention of Personal Information

Website form entries are retained in the Website’s form-management system for approximately 30 days and are then scheduled for permanent deletion.

The same information is delivered by email to an authorized company representative. Email correspondence and related business records may be retained for as long as reasonably necessary to:

Respond to the inquiry
Prepare or discuss a quote
Manage a potential or existing customer relationship
Provide requested services
Maintain appropriate contractual, warranty, insurance, tax, and business records
Resolve disputes
Comply with legal obligations
Establish, exercise, or defend legal claims

When an inquiry results in a customer or prospective-customer relationship, relevant information may be transferred to and retained in a customer relationship management system or other internal business records.

Website backup copies may retain information for up to approximately 30 days after the information has been deleted from the active Website. Backup copies are maintained for recovery and security purposes and are deleted or overwritten according to the applicable backup schedule.

Technical and security logs may be retained for periods established by our hosting, content-delivery, and security providers or for as long as reasonably necessary for security, troubleshooting, fraud prevention, and legal compliance.

We may retain information longer when required by law, subject to a litigation hold, or reasonably necessary for an unresolved legal, contractual, insurance, tax, security, or business matter.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, acquisition, alteration, disclosure, loss, or destruction.

These measures may include access controls, multifactor authentication, software maintenance, backups, firewall and security monitoring, malware scanning, and restrictions on administrative access.

However, no website, electronic transmission, email system, or storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting information through the Internet.

7. Your Privacy Rights

Depending on your state of residence, your relationship with us, and the applicability of relevant law, you may have the right to request that we:

Confirm whether we process personal information about you
Provide access to certain personal information
Correct inaccurate personal information
Delete certain personal information
Provide a portable copy of certain personal information
Explain the categories and purposes of information processing
Identify categories of parties to which information has been disclosed
Honor applicable rights concerning sale, targeted advertising, or qualifying profiling

We do not sell personal information, use it for targeted advertising, or conduct qualifying automated profiling.

Privacy rights are subject to the scope, definitions, exemptions, exceptions, and verification requirements of applicable law. We may retain information where permitted or required for legal compliance, security, recordkeeping, contractual obligations, dispute resolution, or the establishment, exercise, or defense of legal claims.

Submitting a Request

To submit a privacy request, contact us using either of the following methods:

Email: chisparanch@gmail.com

Telephone: 432-413-0252

Please describe the request and identify the Website interaction or inquiry to which it relates.

We may verify your identity by communicating with you through the email address or telephone number associated with your prior inquiry or by requesting other information reasonably necessary to confirm your identity. We will use verification information only to evaluate and respond to the request.

We will respond within the period required by applicable law. We will not discriminate against an individual for exercising an applicable privacy right.

Appeals

Where applicable law provides a right to appeal our decision, you may submit an appeal by emailing chisparanch@gmail.com with the subject line “Privacy Request Appeal.” Please identify the original request and explain why you believe the decision should be reconsidered.

8. Children’s Privacy

The Website is intended for adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website.

If we learn that a child under 13 has submitted personal information through the Website, we will take reasonable steps to delete it. A parent or legal guardian who believes that a child has provided information may contact us using the information below.

9. International Visitors

The Website is operated from the United States and is directed primarily to customers located in the United States. We do not specifically market or offer our services through the Website to individuals located outside the United States.

If you access the Website from another country, information submitted through the Website may be processed and stored in the United States, where privacy and data-protection laws may differ from those in your jurisdiction.

10. Third-Party Websites

The Website may contain links to websites or services operated by other parties. We do not control and are not responsible for the privacy, security, content, or practices of those third-party websites.

This Privacy Policy applies only to the Website. We encourage you to review the privacy policy of any external website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the Website, our information practices, service providers, security measures, or applicable law.

When we update the Privacy Policy, we will revise the effective date at the top of this page. Changes become effective when the updated Privacy Policy is posted on the Website.

12. Contact Us

Questions, concerns, or requests concerning this Privacy Policy or our handling of personal information may be directed to:

Chispa Mountain Ranch

Chispa Road, Valentine, TX 79854, United States